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XEPA TREE CARE LLC respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, submit a form, request a service, or communicate with us by phone, email, or text message.

Information We Collect We may collect the following information: Your name Phone number Email address Property or service address Billing or service details you provide Messages, notes, and other communication you send us Information related to quotes, jobs, invoices, and appointments Technical information such as browser type, device information, and website activity
How We Use Your Information We use your information to: Respond to inquiries and provide quotes Schedule and complete services Send appointment reminders, service updates, invoices, and payment notices Improve our website and customer service Comply with legal, tax, and business recordkeeping requirements Send marketing or promotional messages only where permitted by law and with consent when required
Text Messages and Calls If you provide your phone number, you may receive text messages or calls related to scheduling, estimates, service updates, invoices, and customer support. Message and data rates may apply. You may opt out of marketing texts at any time by replying STOP, if applicable. For help, reply HELP or contact us directly.
How We Share Information We do not sell your personal information. We may share information only with trusted service providers that help us operate our business, such as software, payment, communication, scheduling, or email providers. We may also share information when required by law, to protect our rights, or to complete a service you requested.
Data Security We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention We keep your information only as long as needed to provide services, meet legal obligations, resolve disputes, and maintain business records.
Your Choices You may contact us to update your information, ask questions about how your data is used, or request that we stop sending certain communications, subject to legal and business requirements.
Cookies and Website Analytics Our website may use cookies or similar tools to understand website traffic, improve user experience, and measure performance. You can usually control cookies through your browser settings.
Children’s Privacy Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Websites Our website may link to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us If you have questions about this Privacy Policy or how we handle your information, please contact us: XEPA TREE CARE LLC Email: xepatree@gmail.com Phone: 865-278-8412

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